What a great month August has been for originators!
As volume will continue through 2019, be cautious with the inevitable hiring conundrums for your fulfillment/ operations staff as you seek to keep closing times reasonable.
It’s a great time to leverage outsourcing for your simple tasks, such as verification of employment and income. Also, consider leveraging your LOS for cascading decisioning trees. It will lessen the instances a processor must touch a file.
With volumes this high, it’s wise to limit dramatic policy or procedural changes. But with a few impactful workflow modifications, you can keep your closings on time and your referrals high.
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"THE KNOWLEDGE THEY BRING TO THE TABLE IS UNSURPASSED AND THE CUSTOMER SERVICE IS ABSOLUTELY OUTSTANDING! I HAVE LEARNED MORE ABOUT CREDIT FROM THE TEAM OF EXPERTS AT S1 THAN I EVER THOUGHT POSSIBLE. THEY RE FANTASTIC!"
MARISA PECORELLA, SR. LOAN OFFICER
“OF ALL CREDIT AGENCIES WE'VE WORKED WITH IN THE PAST, SERVICE 1ST HAS BY FAR BEEN THE MOST RELIABLE, PROFESSIONAL, EASIEST TO WORK WITH. THEY GO THE EXTRA MILE TO FIND SOLUTIONS WHEN NEEDED, AT TIMES OFFERING CONCEPTS WHEN NOT PETITIONED. DEFINITELY MAKES THE OVERALL PROCESS OF LENDING GO A LOT SMOOTHER WHEN YOU HAVE A TEAM AS POWERFUL AS SERVICE 1ST.”
DENNIS STEWART, PRESIDENT/CEO